West Norfolk Micro Systems (WNMS) was formed to offer advice and assistance to the many small businesses within the West Norfolk area with regard to Information Technology issues. We will also assist users of home PC's with hardware and software installation problems whenever possible.

After conducting a survey we recognised that the small business community was not well served by current I.T. service providers for a variety of reasons. The most important one being that they tend to concentrate mostly on medium to large enterprises.

We aim to redress this by providing a service based on the needs of smaller businesses, i.e., lower costs, personal service and a 'jargon-free' approach to I.T. implementation. All the work we do is on a 'no fix - no fee' basis, and is guaranteed for 6 months.

We believe that the 'edge' WNMS has over other I.T. service providers in this area is that we are able to carry out work during those 'awkward' periods, i.e. evenings and week-ends (including Sundays if required). Also, we do not charge excessive premiums for work done outside normal business hours.

Our ability to work 'unsocial' hours enables a business to carry on with the minimum of interruption, which can reduce the heavy costs of data not being accessible while equipment is repaired or serviced.

If you would like further information about WNMS and what we could do for your business, fax or 'phone us on (0870) 162 9369 (at national rates), or use the contact form.

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Hello, I'm Mike Swales and I'd like to tell you a little about myself. I am 40 years of age and have been married to Lizzy for seven years. We have three children, a daughter and two sons.

I started my computing career during service with the Royal Air Force (1978 to 1990) where I was heavily involved with computers, mainly in connection with Air Defence.

On leaving the Royal Air Force I joined the I.T Department of a Hi-Tech materials provider on the Cambridge Science Park, where I worked with PC's and Token Ring Networks. Unfortunately, I was made redundent after three years.

I then moved to a chilled food production company in south Lincolnshire where I again worked with PC's, which involved structured cabling, networking with Novell 4.11 and an IBM AS/400 system.

While I was there, I gained qualifications as a Health & Safety Executive and VDU Assessor. I was also Project Manager for the company's Laboratory Information Management System.

My last position was in the M.I.S department of a large food canning company. There I attended courses on various aspects of network administration and configuration.

Also, from my experiences while working in the I.T. industry, I have a practical knowledge of business applications, including Novell 4.11 Intranet Installation and Configuration, NT4, Windows 95/98, Microsoft Office 97, Lotus Domino / Notes 4.5, and many others.

For the last few years, as a hobby I have been building, upgrading and repairing PC's for friends and relatives, so I have "hands-on" knowledge of hardware, software and the problem solving skills required.

If we can be of help to your business please fax or 'phone us on (0870) 162 9369 (at national rates), or use the contact form.

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